Terms of service
Peace Book Center (PBC) is a company that sells stationery and all types of books to both customers and corporations in Cambodia. These terms of service govern your use of our website and services. By accessing or using our website or services, you agree to be bound by these terms of service. If you do not agree with these terms of service, please do not use our website or services.
TLDR;
- By using our website or services, you agree to follow our rules and respect our rights.
- You need to register an account with us to use some of our services, and you are responsible for your account and password.
- You can order and pay for our products on our website, and we will deliver them to you as soon as possible.
- You can return or refund our products if they are damaged, defective, or incorrect, according to our return and refund policy.
- We collect and use your personal data to provide you with our services, and we protect your privacy according to our privacy policy.
- We own or have the right to use all the content and features on our website, and you cannot copy or misuse them without our permission.
- We are not liable for any problems or losses that may arise from your use of our website or services, or from any third party’s products or services that are linked to or accessed through our website or services.
- You agree to compensate us for any damages that may result from your violation of these terms of service or any laws or rights of others.
- These terms of service are governed by the laws of Cambodia, and any disputes will be resolved by the courts of Cambodia.
- We may change these terms of service from time to time, and we will notify you of any changes. You should review these terms of service regularly to stay updated.
Registration and Account
You may need to register an account with us to use some of our services, such as placing an order, tracking your order, or writing a review. To register an account, you must provide us with your name, email address, phone number, and password. You must keep your account information accurate, complete, and up-to-date. You are responsible for maintaining the security and confidentiality of your account and password. You must not share your account or password with anyone else. You must notify us immediately if you suspect any unauthorized access or use of your account or password. You are liable for any activities or transactions that occur under your account.
Order and Payment
You can place an order on our website by selecting the products you want to buy and adding them to your shopping cart. You can review your order details before confirming your order. You can also cancel or modify your order before confirming it. Once you confirm your order, you will receive an email confirmation from us with your order number and other information. You can track the status of your order on our website or by contacting us.
We only accept cash or bank transfer on delivery for now. You can pay the exact amount of your order to our delivery staff or transfer the money to our bank account when you receive your order. Please make sure you have enough cash or sufficient balance in your bank account before placing an order.
Delivery and Return
We will deliver your order to the address you provided on our website within the estimated delivery time. The delivery time may vary depending on the availability of the products, the location of the delivery, and other factors. We will try our best to deliver your order as soon as possible, but we cannot guarantee the exact delivery time or date. We will notify you if there is any delay or problem with your delivery.
We want you to check the package once you receive it. If you find any damage, defect, or discrepancy in the package or the product, please inform our delivery staff immediately. You can also contact us at info@pbc.com.kh within 24 hours after receiving your order. Please provide us with your order number, product name, and proof of purchase, such as receipt or invoice.
For the products with warranty card, such as equipment, machines, etc., the return and refund should be done according to the warranty card. Please read the warranty card carefully and follow the instructions. You may need to contact the manufacturer or the service center directly for any repair, replacement, or refund.
For smaller items, such as stationery, books, etc., we do not allow returning or refunding unless they are damaged, defective, or incorrect. We will inspect the returned products and verify their condition before issuing any refund. We reserve the right to reject any return or refund request if we find that the products are not eligible for return or refund.
Please refer to our return and refund policy for more details.
Privacy and Data Protection
We respect your privacy and are committed to protecting your personal data. We collect, use, and disclose your personal data in accordance with our privacy policy and the Law on E-commerce1. By using our website or services, you consent to our collection, use, and disclosure of your personal data as described in our privacy policy.
We use cookies and other tracking technologies to collect information about how you use our website or services. Cookies are small files that are stored on your device when you visit a website. They help us remember your preferences, improve your user experience, analyze our website performance, and deliver relevant ads. You can manage your cookie settings by clicking on the cookie banner on our website or changing your browser settings. However, some cookies are essential for our website to function properly and cannot be disabled.
Please refer to our privacy policy for more details.
Intellectual Property Rights
We own or have the right to use all the intellectual property rights on our website and services, such as trademarks, logos, designs, images, texts, software, databases, etc. You acknowledge and agree that you do not acquire any ownership or license rights to any of our intellectual property rights by using our website or services.
You may access and use our website and services for your personal and non-commercial purposes only. You may not copy, reproduce, modify, distribute, transmit, display, perform, publish, license, create derivative works from, transfer, sell, or otherwise exploit any of our intellectual property rights without our prior written consent.
You may not use any of our trademarks, logos, or trade names without our prior written consent. You may not use any meta tags or other hidden text containing our trademarks, logos, or trade names without our prior written consent. You may not use any framing or linking techniques to enclose or link to any of our trademarks, logos, or trade names without our prior written consent.
You may not use our website or services for any unlawful, fraudulent, harmful, or infringing purposes. You may not use our website or services to violate any laws, regulations, or rights of others. You may not use our website or services to transmit or upload any viruses, malware, or other harmful code or content. You may not use our website or services to interfere with or disrupt the operation or security of our website or services or any third party’s website or services.
We reserve the right to monitor, review, remove, or block any content or activity on our website or services that we deem inappropriate, illegal, offensive, abusive, or violating these terms of service. We also reserve the right to suspend, terminate, or limit your access to our website or services if we find that you have breached these terms of service.
Disclaimer and Limitation of Liability
We provide our website and services on an “as is” and “as available” basis. We do not warrant that our website and services will be uninterrupted, error-free, secure, accurate, complete, reliable, or suitable for your needs. We do not warrant that our website and services will meet your expectations or requirements. We do not warrant that any defects or errors on our website and services will be corrected. We do not warrant that our website and services are free from viruses, malware, or other harmful code or content.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, statutory or otherwise, regarding our website and services. We disclaim all warranties of merchantability, fitness for a particular purpose, title, and non-infringement regarding our website and services.
To the fullest extent permitted by law, we exclude all liability for any direct, indirect, incidental, special, consequential, exemplary, punitive, or other damages arising from or relating to your use of or inability to use our website and services. We exclude all liability for any loss of profits, revenue, data, goodwill, reputation, business opportunity, or other intangible losses arising from or relating to your use of or inability to use our website and services.
To the fullest extent permitted by law, we exclude all liability for any damages arising from or relating to any third party’s products, services, content, actions, omissions, or representations that are linked to or accessed through our website and services.
To the fullest extent permitted by law, we exclude all liability for any damages arising from or relating to any events beyond our reasonable control that affect the availability, performance, or security of our website and services.
If you are dissatisfied with our website and services, your sole and exclusive remedy is to stop using them.
Indemnification
You agree to indemnify, defend, and hold harmless us, our affiliates, subsidiaries, directors, officers, employees, agents, contractors, licensors, and partners from and against any claims, demands, liabilities, losses, costs, expenses, or damages (including reasonable attorney’s fees) arising from or relating to:
Your use of or inability to use our website and services;
Your breach or violation of these terms of service;
Your infringement or violation of any laws, regulations, or rights of others;
Your submission or transmission of any content or activity on our website and services;
Any disputes or issues between you and any third party.
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, at your expense. You agree to cooperate with us in asserting any available defenses.
Governing Law and Dispute Resolution
These terms of service are governed by and construed in accordance with the laws of Cambodia. Any disputes arising from or relating to these terms of service shall be subject to the exclusive jurisdiction of the competent courts of Cambodia. You agree to submit to the personal and exclusive jurisdiction of such courts for the purpose of litigating any such disputes.
Changes and Updates
We may change or update these terms of service from time to time at our sole discretion. We will notify you of any material changes by posting a notice on our website or sending you an email. The updated terms of service will take effect from the date of posting or notification. You should review these terms of service periodically to stay informed about how we govern your use of our website and services. Your continued use of our website and services after the changes take effect constitutes your acceptance of the updated terms of service.