Refund and Returns Policy
Peace Book Center (PBC) is a company that sells stationery and all types of books to both customers and corporations in Phnom Penh. We value your satisfaction and trust, and we strive to provide you with quality products and services. This return and refund policy explains how you can return or exchange the products you bought from us, and under what conditions.
We only accept cash or bank transfer on delivery in Phnom Penh. You can pay the exact amount of your order to our delivery staff or transfer the money to our bank account when you receive your order. Please make sure you have enough cash or sufficient balance in your bank account before placing an order.
Delivery and Return
We will deliver your order to the address you provided on our website within the estimated delivery time. The delivery time may vary depending on the availability of the products, the location of the delivery, and other factors. We will try our best to deliver your order as soon as possible, but we cannot guarantee the exact delivery time or date. We will notify you if there is any delay or problem with your delivery.
We want you to check the package once you receive it. If you find any damage, defect, or discrepancy in the package or the product, please inform our delivery staff immediately. You can also contact us at firstname.lastname@example.org or +855 23 222 299 within 24 hours after receiving your order. Please provide us with your order number, product name, and proof of purchase, such as receipt or invoice.
For defective items or broken items, we will replace them with a new one. You can return the defective or broken items to our delivery staff or send them back to our stores. We will inspect the returned items and verify their condition before sending you a replacement. We reserve the right to reject any return or exchange request if we find that the items are not eligible for return or exchange.
Every order is not refundable. Once you confirm your order and pay for it, you cannot cancel or modify it. You cannot request a refund for any reason.
Please refer to our terms and conditions for more details.
If you have any questions or comments about this return and refund policy or our products and services, please contact us at:
Peace Book Center Tel: +855 23 222 299 Email: email@example.com